Compass

Navigate360, which will be customized as Compass for Lehigh, is a student success management system that unites students, faculty, and staff in a collaborative network to support a student’s journey through their higher education experience. This powerful technology, trusted by more than 850 institutions, is powered by over a decade of research and billions of student interactions.

The main priority for using Compass is to support student success by improving the ways in which we communicate student information and advising across units. Compass will support Lehigh’s goals of boosting student success and sense of belonging, creating a more consistent, equitable, and holistic advising experience, improving our retention and graduation rates, and reducing equity gaps.
 

• Easy-to-use app or online platform
• Opportunity to "raise hand" to notify faculty/staff of a problem that requires assistance
• Coordinated care through student success care team
• Easily schedule advising appointments through app or online platform
• Easily view class schedules 
• Text messaging
• In-app notifications of deadlines, holds, and any information needed
• Quick polls to share timely concerns
• "Study Buddies" allows students to connect with their peers in class sections who are interested in studying together outside of class
• Major exploration through "My Major"

• One-stop shop for easy access to student information
• Easy way to track advisees' academic progress
• Organized platform to maintain and view student notes
• Quick, easy process to message students with AI support
• Launch appointment campaigns to encourage timely conversation
• Advertise office hours by leveraging drop-in appointment availability
• Eliminate back-and-forth emails for scheduling student appointments
• Automate communications at key points in the term
• Connect students to critical campus resources by issuing referrals
• Easily submit progress reports and early alerts (e.g., Academic Performance Concerns) in a non-punitive manner
• Encourage students with kudos
• Send text messages through the platform
• Provides robust reporting tools

Technical implementation will begin in Spring 2025, with a full launch scheduled for Fall 2025.

While a complete list is yet to be determined, the following offices will be a part of the initial Compass implementation:

• Undergraduate advising offices in each college
• Intercollege Program advising offices
• Center for Academic Success (tutoring)
• Office of Academic Transitions (Dean of Students)

As we are at the very beginning stages of implementation, please feel free to contact the Director of Coordinated Advising, Emily Ford, at lehighadvising@lehigh.edu with any questions, concerns, or suggestions.